Dubai Culture Supports ‘Day Without Service Centres’ Initiative
The Authority responds to the leadership’s directives to use smart channels
Dubai, United Arab Emirates, 23 October 2017: Dubai Culture & Arts Authority (Dubai Culture), the Emirate’s dedicated entity for culture, arts and heritage, has responded swiftly to the directives issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, through the ‘Day Without Service Centres’ initiative. In support of the initiative, Dubai Culture will suspend manual handling of Dubai Public Library customer services. For one day, the services will only be available online via the Authority’s digital platforms.
Dubai Culture has confirmed that it will cease four manual services that require customers to visit Dubai Public Library sites in person, including library membership registration, library membership renewal, multi-use hall bookings and school room bookings. These services will still be available online via the Authority’s website (www.dubaiculture.gov.ae) and the Dubai Public Library application, which is available on the Google Play Store and App Store.
Saeed Al Nabouda, Acting Director General at Dubai Culture, commented: "Dubai Culture is always committed to responding to our leadership’s directives and we are delighted to support this important initiative, which will encourage our customers to switch to online channels for smart, convenient services. This is part of our ongoing efforts to support the Dubai Plan 2021 vision for a city of happy, creative and empowered people. Dubai Culture joins all government entities in the Emirate in implementing the initiative to close service centres on the set date, in order to help the public benefit from advanced technologies that accelerate and enhance customer service."
The Dubai Public Library network includes eight libraries for adults and another seven for children. Some branches feature multi-purpose halls, classrooms and exhibition spaces and all branches of the Dubai Public Library are connected via computer systems. This has established close links with other modern libraries, providing access to vast sources of information on a diversity of topics in both Arabic and English.
Dubai Culture aims to enhance Dubai’s cultural scene and draw attention to the Emirate’s rich heritage with a variety of initiatives that take place throughout the year. The Authority’s mandate is to build bridges of constructive dialogue between different civilisations and cultures through enriching initiatives that benefit the Emirate’s citizens, residents and visitors.
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